New Delhi: India’s government postal operator posted its highest April-June revenue at 4,008.95 crore rupees for fiscal 2026-27, supported by parcels, citizen services and international operations.
Revenue rose 22.2 percent from a year earlier, reaching 81 percent of the quarterly target of 4,951 crore rupees and about one-fifth of the annual goal of 19,803 crore rupees, the Department of Posts stated.
Communications minister Jyotiraditya M. Scindia, who led the quarterly review, said the results showed India Post’s shift toward a modern, technology-led and citizen-focused entity.
Scindia described the performance as evidence of public trust in the service and directed officials to boost customer acquisition, strengthen ties with corporate clients, form new partnerships and conduct regular field reviews.
He suggested grouping the 23 postal circles into three clusters to improve targeted action, knowledge exchange and responsibility.
Former Postal Services Board member Vasumitra called the 4,000-crore milestone significant, noting the move from traditional mail to an integrated logistics, finance and citizen-service network. Continued technology spending, efficiency gains and customer growth would be needed to maintain momentum.
Citizen-centric services recorded the fastest rise at 85.7 percent to 203.12 crore rupees. Parcel revenue grew 49.9 percent to 296.27 crore rupees. Traditional mail rose 41.9 percent to 782.78 crore rupees, while international business increased 34.3 percent to 183.70 crore rupees. Postal life insurance grew 20.1 percent to 418.65 crore rupees and savings bank operations rose 9.7 percent to 2,124.42 crore rupees.
Andhra Pradesh, Chhattisgarh and West Bengal led among circles. Branch offices reporting zero transactions fell sharply across segments. The expenditure coverage ratio improved to 32 percent from 28 percent including pensions and to 47 percent from 41 percent excluding them.
India Post runs more than 164,000 offices, nearly 90 percent in rural areas.
