The growing use of artificial intelligence for planning and booking trips is pushing hotels to improve how they appear in responses to natural language queries about desired accommodations. As more travelers turn to tools like ChatGPT or specialized AI platforms, properties must adjust their digital presence to remain visible when users describe preferences such as a quiet room with a specific view or a pet-friendly venue with wellness facilities. Industry observers note that this shift from traditional keyword searches requires new technical approaches. Recent data indicate that over one third of French consumers have already used AI for finding lodging or dining options, while global surveys show similar adoption rates among travelers overall. Hospitality companies are responding by developing dedicated AI strategies, though results vary across organizations. Experts point out that optimization for AI differs from standard search engine practices, and models themselves handle queries in distinct ways. Major groups are investing in semantic understanding to match vague requests like romantic getaways in certain regions. Detailed attributes, including precise room features, are becoming important for standing out, as AI often returns fewer suggestions than conventional searches. Comprehensive and consistent online information from multiple sources also helps properties gain prominence in algorithmic outputs. Distribution costs are expected to evolve from traditional commissions toward fees for algorithmic visibility and relevance.

Credit:
https://phys.org/news/2026-05-hotels-ai.html
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